Frequently Asked Questions

Answers to the Most Commonly Asked Questions

Are you a psychologist, can you diagnose, and prescribe medication?

I am not a psychologist. I am a Registered Psychotherapist and a Canadian Certified Counsellor. I can provide psychotherapy, but I am unable to diagnose or prescribe medication.

 

Do I need a doctor’s referral to book an appointment with you?

There is no need to get a referral from your medical doctor. I accept self-referrals.

 

Are you taking new clients and how long is your waitlist?

Yes, I am currently accepting new clients. I do not have a waitlist at the moment.

 

Are your services covered by OHIP?

Counselling and psychotherapy services are not covered by OHIP, unless treatment is provided by a General Practitioner, a Psychiatrist or Nurse Practitioner with mental health training.

 

How many appointments will I need to complete my treatment?

Every person’s situation is different. On average a client may need from 6 to 12 sessions. However, some clients may require less than 6 sessions or longer-term therapy depending on their needs and the complexity of their symptoms.

Can you bill my insurance benefits provider directly for my therapy sessions or submit the benefits claim on my behalf?

I am unable to bill insurance companies directly for my services or submit benefit claims on clients’ behalf. Clients are required to pay for their therapy sessions at each appointment. I provide a receipt of payment, which may be used to submit to benefit providers for reimbursement.

Do you offer evening and weekend appointments?

I do offer evening appointments and weekend appointments on the first and third Saturday of each month.

Contact

Phone: (226) 984-9398

430 Waterloo Street, Main Floor, London, Ontario N6B 2P2

©2020 BY MARIBEL AYALA COUNSELLING AND PSYCHOTHERAPY SERVICES.